Mint Mobile users have various ways to communicate with customer service. The mobile virtual network operator (MYVO) also offers a growing FAQ, customer forum, and other resources.
Contacting customer service
- Email for assistance at firstname.lastname@example.org.
- Call for help at (213) 372-7777.
There’s also an automated chatbot on the Mint Mobile website help page. To access, click Need Help.
The Mint Mobile Community Group is a terrific place to chat with other users. From here, you can find answers to questions, stay up to date on the latest topics, and ask questions and assist other users.
You’ll also want to visit the Mint Mobile FAQ page. On this page, you can find questions about account maintenance, plans and services, using your services, troubleshooting, and more.
Need more data?
You can always add more high-speed 4G LTE data to your Mint Mobile account from the company website or through the official app.
Choose what you need
Mint Mobile prepaid add-ons
Existing Mint Mobile customers can add 4G LTE data when needed. It’s available for $10 for 1GB and $20 for 3GB.
With Mint Mobile, there’s also the build-in flexibility that allows you to change your prepaid plan. For current customers, plans start at $25 per month.
Let others try Mint Mobile
For just $5, you can let others try the Mint Mobile service on their unlocked GSM smartphone. Each trial includes 100MB of 4G LTE data, 100 text messages, and 100 minutes of talk.