Tag : customer

Technology

Sources: Amazon has added machines that automate boxing up customer orders at a handful of warehouses; they pack ~700 boxes per hour, 4-5x the rate of a human (Jeffrey Dastin/Reuters)

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Jeffrey Dastin / Reuters: Sources: Amazon has added machines that automate boxing up customer orders at a handful of warehouses; they pack ~700 boxes per
Technology

Google to replace its "Works with Nest" program this summer with "Works with Google Assistant", which would give vetted partners access to customer data (Janko Roettgers/Variety)

MasMaz
Janko Roettgers / Variety: Google to replace its “Works with Nest” program this summer with “Works with Google Assistant”, which would give vetted partners access
Technology

Square acquires conversational AI startup Eloquent Labs, which had raised $1.5M in seed funding in 2017, to help merchants improve customer service (Megan Rose Dickey/TechCrunch)

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Megan Rose Dickey / TechCrunch: Square acquires conversational AI startup Eloquent Labs, which had raised $1.5M in seed funding in 2017, to help merchants improve